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Please read our terms and conditions carefully.
All bookings received by RTS Royal Schools Dil Okulları Eğitim Danışmanlık Limited Şirketi (“RTS – Royal Turkish Schools”) by post, e-mail or telephone and online registrations will be deemed to be valid. By signing and returning the application form the participant is agreeing to enter into a binding contract with RTS – Royal Turkish Schools. Confirmation of the booking will be made within a maximum of 5 working days following receipt of a valid booking (if the course booked is available).
We recommend that you book your flight/train ticket once you have received your booking confirmation from our admissions centre. Once this booking confirmation has been issued, a legally binding contract based on these terms and conditions will be formed between the participant and RTS – Royal Turkish Schools subject to the participant meeting all applicable immigration requirements.
The contract partner expressly declares that the information provided at the time of registration for a language course is true and accurate. Any inaccurate information or omission may lead to immediate expulsion from the course. In that event, the costs of the course will not be refundable, either in whole or in part.
At the time of enrolment, participants are required to take a compulsory language test after confirming their booking. RTS – Royal Turkish Schools reserves the right to refuse the booking if the participant fails to take the compulsory language test.
RTS – Royal Turkish Schools will charge EUR 50 Application Fee for each booking. This fee is non-refundable. In the event of late registration (being one week or less before the commencement date of the relevant language course), participants will be charged an extra fee of EUR 50 for express processing of their booking.
For every change requested prior to the start of the course, there will be an administration charge of EUR 50 to be paid on top of any price difference from the original booking dates to the new ones.
Following your departure, if you decide to shorten or change the course initially booked, you will not be entitled to a refund. If you would like to change your type of accommodation or make any other change, please contact our admissions department. Please note that extra fees may apply to any changes made to the original booking.
The whole amount of your booking must be paid by credit card, bank transfer or cash at the time of enrolment. In the case of non-payment of the balance, your booking may be cancelled by RTS – Royal Turkish Schools (according to the conditions of cancellation mentioned in point 8).
In case the student needs to apply for a visa (minimum 6 months course): we may need to receive the whole amount of the course in order to send the invitation letter.
Fees will become payable immediately on receipt by the participant/contract partner of their confirmation of booking as follows:
Payment of fees can be made online by credit card through Iyzico or by bank transfer.
a) A potential cancellation needs to be notified by email. If the cancellation occurs more than 30 days prior to your departure, a fee of EUR 300 will be invoiced to you. Insurance fees will be also invoiced.
b) If your cancellation occurs less than 30 days prior to your departure, you will be charged cancellation fees of a minimum of EUR 300 or the following fees:
'Termination' means stopping or leaving all or part of the course or courses booked, or reduction in weekly lessons, including extensions, once the first course has started.
Tuition: Students wishing to terminate must give 4 weeks’ written notice to the Student Support Manager. No refunds will be made for tuition. Tuition fees are non-transferable to other students.
The participant will be responsible for complying with the security regulations, the regulations governing the obtaining of a visa, and the health regulations required to enter and stay in Turkey (as applicable). Under no circumstances will RTS – Royal Turkish Schools be held liable for any notice of refusal to enter or stay in Turkey given to a participant.
Every participant will be solely responsible for obtaining accident and health insurance cover valid for Turkey for the whole duration of their stay. This insurance is mandatory during a participant’s study at RTS – Royal Turkish Schools.
The student must adapt to the way of life and customs of Turkey. The student agrees to respect differences, considering race, culture, religion, sex, beliefs, or even disabilities. The consumer agrees to respect the laws of the destination country.
Prior to arrival at RTS – Royal Turkish Schools, each participant must take out a policy of insurance to cover any loss/damage which they may cause during the course of their stay.
Participants are required to attend the course and to arrive on time. They are responsible for choosing a course which is appropriate for their level of capability. Failure to attend the course, or irregular attendance, or any disruption to lessons caused by an individual participant’s behaviour will entitle RTS – Royal Turkish Schools to expel the participant.
All accommodation is booked from the Sunday before the course start date until the Saturday morning after the course end date, unless otherwise advised. A partial week may be counted as 1 week’s accommodation.
If, after taking the placement test, a participant is found to be at a level which is not appropriate for their booked course, the school reserves the right to place the participant in an appropriate level class.
RTS – Royal Turkish Schools may change prices due to tax increases, governmental actions or any other event or circumstance beyond RTS – Royal Turkish Schools’s reasonable control.
We work hard to ensure that you receive the level of service that you require. However, there may be times when you are not completely happy with the level of service that you receive. If you are unhappy or dissatisfied with the service we provide, please follow the steps listed below in order to seek a solution to the problem.
RTS – Royal Turkish Schools shall not be in breach of these terms and conditions nor liable for delay in performing, or failure to perform, any of its obligations under this agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control.
To the extent permitted by law, the liability of RTS – Royal Turkish Schools, its group companies, their directors, officers, employees, affiliates, agents and partners with respect to losses arising from negligence, breach of contract or otherwise will be limited in all circumstances to the full amount paid to RTS – Royal Turkish Schools for the particular language course.
The participant agrees that the participant’s photographs, videos, artwork or other works... may be used worldwide by RTS Royal Schools... for promotional purposes.
Turkish law will apply exclusively to the contractual relationship between RTS – Royal Turkish Schools and the participant and/or contract partner. Jurisdiction will lie with the courts of Istanbul, Turkey.