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Data Protection

Privacy Policy

Your privacy is important to us. This policy explains what data we collect, how we use it, and your rights.

Last updated: June 2026
What We Collect How We Use It Data Sharing Infrastructure International Transfers Your Rights Contact

1. Introduction

Royal Turkish Schools ("RTS") respects your privacy and is committed to protecting your personal data in accordance with Turkish Data Protection Law (KVKK — Law No. 6698) and applicable international data protection standards, including the UK GDPR where relevant.

2. What Data We Collect

Full name
Nationality
Date of birth
Email & phone
Passport info (visa support)
Payment details (via provider)
Course attendance records
Placement test results
AI practice chats (Eda)
We do not store full credit card details.
When you use our AI practice assistant (“Eda”), your messages and Eda's responses — including grammar corrections — are stored and may be reviewed by our team to improve the service and our teaching quality. You can practice anonymously, and you may request deletion of your practice data at any time.

3. How We Use Your Data

  • Course enrolment and administration
  • Visa support documentation
  • Attendance tracking and certification
  • Accommodation or transfer arrangements (if applicable)
  • Communication regarding your booking
  • Legal compliance

4. Legal Basis for Processing

Contractual Necessity
Legal Obligations
Legitimate Interest
Explicit Consent

5. Data Sharing

We may share data with the following parties, only to the extent necessary:

Payment Providers — Iyzico, PayPal
Accommodation Providers — where applicable
Insurance Companies — upon request
Government Authorities — where legally required
Ascentis (UK) — Accredited awarding body for ICE (International Certificate of English)

Where a learner is enrolled in an Ascentis-accredited qualification, we share the minimum data required for registration and certification: full name, date of birth, nationality, and contact email. This transfer is made on the basis of contractual necessity and the learner's explicit informed consent obtained at enrolment.

We do not sell personal data.

6. Data Infrastructure

Google Firebase Firestore

All learner and enquiry data is stored in Google Cloud Firestore — ISO 27001 certified, SOC 2 compliant, encrypted at rest and in transit.

Google Analytics

Anonymised website usage analytics. Does not collect personal data entered into forms.

Microsoft Clarity

Anonymised session behaviour analytics. Does not collect personal data entered into forms.

7. Data Retention

Data is retained only as long as necessary for educational records, legal obligations, and financial documentation. Once the retention period has passed, data is securely deleted or anonymised.

8. International Data Transfers

Where personal data is transferred outside of Turkey (for example, to Ascentis in the United Kingdom), such transfers are made on the basis of the data subject's explicit consent and in accordance with KVKK Article 9. We take appropriate safeguards to ensure transferred data receives an equivalent level of protection.

As a small-scale data controller (fewer than 50 employees, below the annual balance threshold), Royal Turkish Schools is exempt from mandatory VERBIS registration under KVKK Article 16. We remain fully bound by all KVKK data protection obligations.

9. Security Measures

Role-based access controls
HTTPS encryption in transit
Google Cloud enterprise security
No card data stored

10. Your Rights

Access your data
Request correction
Request deletion
Object to processing
Withdraw consent

To exercise any of these rights, email us at [email protected]

11. Cookies

Our website uses cookies for analytics and user experience improvement. You may disable cookies via your browser settings. See our Cookie Policy for details.

12. Contact & Governing Law

Data Protection Contact

Data Protection Officer

Royal Turkish Schools

[email protected]

General Enquiries

For data access, correction, or deletion requests:

[email protected]

Governing Law

This policy is governed by Turkish law — KVKK, Law No. 6698.
Last updated: June 2026.